1 April 2010

What does a council website need to do? Who visits them and why?

This groundbreaking report analyses the websites of 101 shire councils, 22 city councils, 11 town councils and nine regional councils against a range of criteria.

It challenges local authorities to take notice of the importance of their web presence and reputation online.

While looking at best practice and trends, it also considers new innovations and technologies that are opening up across public service sector websites.

It provides councils with handy hints on where they may be going wrong as well as how they can hope to rectify this for a clear and effective online offering.

Please register your interest if you would like to receive a copy of this report.

 

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1 September 2009

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22 February 2010

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24 July 2009

What does a Primary Care Trust site actually do? Who visits them and why? This report challenges PCTs to take notice of the importance of their web presence and reputation. It explores the best practice, trends and innovations which are opening up across healthcare sites and gives PCTs handy hints on where they may be going wrong and how they can rectify this to make for a clear and effective online offering to their public.

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14 July 2009

How business-like are Foundation Trusts online? Web is now an integral part of improving service delivery and patient experience, helping to face the challenge of marketing direct to the public. Our report explores the best practice, trends and innovations creating efficiencies across the sector, and making the ‘patient-centred’ mantra come to life online.

 

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1 August 2009

In the face of differential fees and a fully-fledged ‘credit crunch’, the challenge of distinguishing the offer of traditional universities is felt across the UK Higher Education sector. With the increasingly commercial, customer-focussed approach of ‘modern’ universities, we explore the ‘traditional’ trends – and some of the most adventurous websites seen in the sector.

 

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4 July 2009

Fierce competition, differential fees and a looming ‘sub-prime’ crisis mean tough times ahead for the UK Higher Education sector. With more ‘established’ universities focussing on the value of a ‘traditional’ British university education, our latest report explores the opportunities, innovations and trends for the ‘modern’ universities in the UK Higher Education sector. 

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